Delivery

Taxes and duties

Customs duties and taxes within the European Union

No additional taxes or customs duties are charged for articles that are shipped within the European Union. The articles’ prices and shipping costs include VAT and are thus listed as gross prices.

The following countries are members of the European Union: Germany, Austria, Great Britain, Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, The Netherlands, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain, The Czech, Republic, Hungary, Cyprus (southern part)

Customs duties and taxes for non-EU countries

As soon as the articles arrive at the destination, sales tax on imports as well as customs duties and handling costs will be determined by the respective customs office. The recipient will then be invoiced by our logistics partner carrier company. By submitting your order you undertake to guarantee the import of the respective articles by paying and/or delivering the necessary information. Please be aware that import regulations vary from country to country. Please note that shipping costs will not be refunded.

In case of any queries on the amount of taxes and fees that are to be paid, please contact our customer care team at: customercare@rheacosta.com. Please note that information is delivered without liability. For binding information, please contact the customs office in charge before submitting your order.

Please note that customs duties, sales tax on imports as well as handling costs that were charged to the recipient by the carrier company by order of the customs office, cannot be refunded by Rhea Costa even in case the articles should be returned.

Shipping costs and timing

DESTINATION TIMING COSTS
ROMANIA 1-3 WORKING DAYS FREE
EUROPEAN UNION 1-3 WORKING DAYS 40 EURO
EUROPE 3-5 WORKING DAYS 60 EURO
REST OF THE WORLD 3-7 WORKING DAYS 80 EURO

When placing the order, please let us know the delivery address, between what hours and what phone number you will be available at to receive the delivery. Once the package is dispatched, we won't be able to intervene. When you come into the possession of the parcel, it is your duty to check the box for any damage. Once you sign for it, the insurance will be lost.

We work closely with our shipping partner to minimize the potential impact of custom delays on our international customers.

Please keep in mind that all taxes and customs included in the price of the product are only covering the package from the moment it leaves our warehouse and reaches the customs on our territory. For information on taxes and customs in your country, please check the details with the carrier company in your state.

Once in a while, Rhea Costa Fashion SRL may run a free shipping promotion. In order to get notifications, just register to our fashion news. Please keep in mind that a free shipping promotion will be applied to your order on the payment page.